Fast delivery, ongoing support

It takes only a few short weeks to deploy a fully explorable 3D or VR digital twin of your site. And we’re with you every step of the way. Our customer success team starts with our no-commitment, no-cost consultation where we help you prepare for the successful integration of Spatial Business Intelligence into your organization. We stay with you as you grow, too!

GET ALL THE INFORMATION

Groundwork

After exploring project feasibility, priorities, and possibilities with you, we’ll collect all existing data from your current tools, including GIS, satellite, LiDAR, and aerial imagery. The data we collect will depend on your goals and the project you need to visualize. For example:

A forestry project might focus on geography, roads, the placement and height of trees, wildlife habitats, and archeological data.
A mining project might focus on geography, roads, ore bodies, drill holes, equipment, and facilities.
Manufacturing projects might focus on your factory, the equipment inside, water and power flows, and the controls for the factory itself.

We’ll determine the types of data the project will represent in close consultation with you and your team.

PUT YOUR DATA TO WORK

Data integration

We help you identify and collect the data you need to create and populate your 3D digital twin. Within weeks you’ll be able to experience and review it, then we’ll meet again to discuss any necessary changes. Once the 3D twin is polished, the complete virtual reality experience is securely delivered and ready to provide immediate value.

CLEAR YOUR PATH TO SUCCESS

Training and onboarding

Our customer training and onboarding process includes:

In-depth training either in person or via screen share.
Regular follow-up points to discuss the benefits and the challenges of using our products.

We also provide documentation that clearly walks through the features of the product, as well as online FAQs and a support ticket system.

Clients are given a clear roadmap that outlines where our software is headed and what new features they might expect to see within 6-12 months.

OPERATIONS

Grow your data

Once your digital twin is up and running it will immediately start generating new data in the form of changes to existing plans, creation of new plans, and/or collection of data from the field. As your data grows, so does the value of your twin and the number of people it serves. We’ll support you as it grows.

START YOUR CUSTOMER SUCCESS PROCESS

Ensure the success of your next project

Connect with a customer support specialist at LlamaZOO and find out how we can turn your next project into a success story.

Fast delivery, ongoing support

GET ALL THE INFORMATION

Groundwork

PUT YOUR DATA TO WORK

Data integration

CLEAR YOUR PATH TO SUCCESS

Training and onboarding

OPERATIONS

Grow your data

START YOUR CUSTOMER SUCCESS PROCESS

Ensure the success of your next project

By Use Case

Data ag & Vis

Planning

Communications

Operations

by industry

Energy

First Nations

Forestry

Manufacturing

Mining

suites

Clarity 3D

LandSteward

MineLife

OCC 3D

TimberOps